In beta · Venue agents
The venue host for the agent era.
Reuben is your venue's front door. Now he answers, too. When another agent comes knocking and the exact ask won't fit, your side replies at their tempo — with real alternatives from your rules and your live book, never off-script. And the final yes always belongs to a human on your team.
In beta — on for every Reuben-hosted venue.
Why now
More questions. Less patience.
A person could only take so many calls a day. Agents don't work like that — one enquiry becomes a handful of venues pinged at once, compared, followed up. The volume goes up and the patience goes to zero. The venue that answers fastest wins the booking, and a human watching an inbox can't keep pace.
Three kinds of questions
Every enquiry sorts into one of three. Your agent only needs to own the middle one.
Hours, address, what you serve. Public info an agent already reads for itself — your agent doesn't even wake up.
“7:30's full — can you do 7:00 or 8:15?” When the exact ask won't fit, your side answers with real alternatives from your live book and your rules — checked against actual availability before they're ever offered, never invented.
Function-sized parties, comps, anything off-book — these land in your queue with every detail attached, and nothing is committed until someone on your team approves it. One tap from the email or the dashboard.
Negotiate at machine speed. Commit at human discretion.
Your agent can haggle hard and fast precisely because it can't overcommit. Every alternative it offers is re-checked against your live book before it leaves the building, it answers only from what you've told it, and anything bigger lands in your queue for a human to stamp.
Where it earns its keep
It matters most for the big asks — group bookings, functions, catering. The high-value enquiries that eat the most back-and-forth arrive in your queue pre-qualified, with every detail attached, and the guest is kept in the loop while your team decides.